Refund Policy
We stand behind our services with fair and transparent refund policies.
Last updated: July 15, 2025
Quick Summary: We offer refunds for unused services within specified timeframes. Our goal is to ensure you're satisfied with your learning experience on AI Assignment Helper.
Tutoring Services Refunds
Eligible for Refund
Sessions cancelled more than 24 hours in advance
Tutor no-shows or cancellations
Technical issues preventing session completion
Unsatisfactory first session (within 48 hours)
Unused session credits
Service quality issues verified by our team
Not Eligible for Refund
Sessions cancelled less than 24 hours in advance
Student no-shows
Completed sessions (after 48 hours)
Services used beyond trial period
Disagreements about academic performance
Change of mind after service delivery
Subscription and Package Refunds
Monthly Subscriptions
7-day money-back guarantee for new subscribers
Pro-rated refunds for unused time in exceptional circumstances
Cancellation takes effect at the end of current billing period
No refund for partial month usage after 7-day period
Annual Subscriptions
30-day money-back guarantee for new annual subscribers
Pro-rated refunds for remaining months in special cases
Savings discount may be deducted from refund amount
Must have used less than 20% of included services
Session Packages
Refunds available for unused sessions within 90 days
Package discounts may be recalculated for partial refunds
Expired packages (over 12 months old) are non-refundable
Transferred or gifted packages follow original purchase terms
Refund Timeframes
Request Deadline: Submit refund requests within 30 days of purchase
Review Process: We review all requests within 3-5 business days
Processing Time: Approved refunds processed within 5-10 business days
Special Circumstances
We understand that exceptional situations may arise. We may consider refunds outside our standard policy for:
Medical Emergencies: Documented medical situations preventing service use
Technical Failures: Platform issues beyond user control
Service Unavailability: When advertised services cannot be provided
Billing Errors: Incorrect charges or duplicate payments
Account Security: Unauthorized usage due to account compromise
Documentation may be required for special circumstance refunds.
How to Request a Refund
Step-by-Step Process
Contact our support team via email or in-app messaging
Provide your order/transaction details
Explain the reason for your refund request
Include any supporting documentation if applicable
Wait for our team to review and respond
If approved, refund will be processed to original payment method
Contact Information
Email: aiassignmenthelperworkspace@gmail.com
Support Portal: Available in your account dashboard
Response Time: Within 24 hours on business days
Refund Payment Methods
Refunds are typically processed back to your original payment method:
Credit/Debit Cards: 5-10 business days to appear on statement
PayPal: 1-3 business days
Bank Transfers: 3-7 business days depending on bank
Digital Wallets: 1-5 business days
If the original payment method is no longer available, we'll work with you to arrange an alternative refund method.
Questions About Refunds?
Our customer service team is here to help with any refund questions or concerns:
Refunds Team: aiassignmenthelperworkspace@gmail.com
General Support: aiassignmenthelperworkspace@gmail.com
Billing Questions: aiassignmenthelperworkspace@gmail.com
This Refund Policy is effective as of May 14, 2026. We reserve the right to update this policy and will notify users of significant changes. Your satisfaction is important to us.